Website Disclaimer and Privacy Policy

Disclaimer

*Dawn Harbinson is ‘Ready to Help’.

The information contained in this website is for general information only. The information is provided by *Ready to Help and although we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you may be able to link to other websites which are not under the control of Ready to Help. We have no control over the nature, content and availability of those sites. Once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Ready to Help takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

This privacy policy sets out how Ready to Help uses and protects any information that you give Ready to Help when you use this website. Ready to Help may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Ready to Help is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This statement of privacy applies to the Ready to Help website and governs data collection and usage. By using the Ready to Help website, you consent to the data practices described in this statement. Ready to Help may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number/s.  Ready to Help may also collect anonymous demographic information, which is not unique to you, such as your postcode, ZIP code, age, gender, preferences, interests, likes and favorites. There is also information about your computer hardware and software that may automatically be collected by Ready to Help. This information can include: your IP address, browser type, domain names, access times and referring website addresses etc. This information is used by Ready to Help for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ready to Help website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ready to Help public message boards, this information may be collected and used by others. Ready to Help does not read any of your private online communications. Ready to Help encourages you to review the privacy statements of websites you choose to link to from Ready to Help so that you can understand how those websites collect, use and share your information. Ready to Help is not responsible for the privacy statements or other content on websites outside of the Ready to Help and Ready to Help family of websites. Ready to Help collects and uses your personal information to operate the Ready to Help website and deliver the services you have requested. Ready to Help also uses your personally identifiable information to inform you of other products or services available from Ready to Help and its affiliates. Ready to Help may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Ready to Help does not sell, rent or lease its customer lists to third parties. Ready to Help may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Ready to Help may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ready to Help, and they are required to maintain the confidentiality of your information. Ready to Help does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Ready to Help keeps track of the websites and pages our customers visit within Ready to Help, in order to determine what Ready to Help services are the most popular. This data is used to deliver customized content and advertising within Ready to Help to customers whose behavior indicates that they are interested in a particular subject area. Ready to Help website/s will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ready to Help or the site; (b) protect and defend the rights or property of Ready to Help; and, (c) act under exigent circumstances to protect the personal safety of users of Ready to Help, or the public.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us

If you believe that any information we are holding on you is incorrect or incomplete, please contact us.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information about cookies see www.allaboutcookies.org

*Dawn Harbinson is ‘Ready to Help’.